Patient Advocacy

At the Heart Institute we strive to provide the best possible care to our patients and their families and we welcome your feedback. If you or your family has any concerns, complaints or compliments regarding the care you are receiving, we encourage you to speak to the clinical services manager of the patient care area. If you have any concerns about your care that the manager of the area has been unable to resolve, please feel free to contact the Quality Office, please see below for the appropriate contact information.

Bonnie Bowes
Director, Quality, Risk and Privacy
H2411, 40 Ruskin St., Ottawa, ON, K1Y 4W7

Phone: 613-696-7233
Fax: 613-696-7146

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