Our Accessibility Plan

The Government of Ontario has set a goal of establishing a fully accessible province within 20 years. The goal requires the provincial government to work with the public and private sectors and the disabled community to jointly develop standards to be achieved in stages of 5 years or less. The objective is to “improve opportunities for people with disabilities and to provide for their involvement in the identification, removal and prevention of barriers to their full participation in the life of the province.”

This multi-year plan covers the period of January 1, 2013 to December 31, 2017. It is a joint planning exercise with The Ottawa Hospital (TOH) and the Ottawa Hospital Research Institute (OHRI).

Accessibility Plan

Feedback and Document Requests

Your feedback is important in helping us improve accessibility services within the Heart Institute. Feedback, questions and requests for documents relating to the province’s Customer Service Standard may be directed to:  

Accessibility Coordinator

Room H2372
University of Ottawa Heart Institute
40 Ruskin Street
Ottawa, ON
K1Y 4W7

Phone: 613-798-5555 x19377
accessibility@ottawaheart.ca

Use our Accessibility Feedback Form to provide feedback directly from our web site.

Accessible formats and communication supports are available upon request.

AODA Compliance Documents  

2010 Customer Service Standard Compliance Report

Annual Report on Accessibility 2013

Examples of Assistive Devices available at The University of Ottawa Heart Institute/The Ottawa Hospital.

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