Influence Clinical Care

Make a Difference as a Patient Care Partner

Patient and family-centered care is at the heart of everything we do. We value the input of patients and caregivers in decisions about the way that we deliver excellent care. We know that we accomplish more for our patients when we all work together.

Patient Care Partners

We need volunteers to work as a team with nurses, physicians and other health care staff. Your experience helps us understand what means the most to patients and caregivers. 

There are benefits to you when you become a Patient Care Partner:

  • Help shape the future of patient care at the UOHI.
  • Meet other patients with similar conditions.
  • Share valuable information about living with your condition.
  • Work together with physicians, clinical staff and other patients towards positive change.
  • Give to your community.

We encourage you to apply to be a Patient Care Partner if you have experience living with a heart condition and have:

  • An interest in positive change.
  • Time to give.
  • Good listening skills.
  • Respect for others’ views, even when they don’t match your own beliefs.
  • Ability to give helpful feedback.
  • Work well with others.

What might you be asked to do?

We match your skills and interests with partnership work. You will not be asked to take part in anything that makes you feel uncomfortable.

Here are some examples of possible partnership activities in Clinical Services:

  • Answer questions or fill out surveys about your heart condition or patient experience.
  • Read and comment on documents.
  • Serve as a committee member.
  • Sit in on or lead a focus group or education session.
  • Help us recruit patient partners.
  • Mentor new patients.
  • Share results.
  • Women’s Support

Patient Partner Selection

There is a four-stage process to becoming a Patient Care Partner at the UOHI:

  1. Email us at and tell us a bit about who you are and your areas of interest (for example, Heart Failure, Cardiac Surgery, Cardiac Rehabilitation). This will help us make sure that we make the best use of your time and skills. 
  2. Once we find a role for you on a Patient Partner project, we will invite you for a first meeting. We want to make sure the partnership is a good fit for everyone. 
  3. Depending on the tasks or roles and the level of patient contact (if any), there may be a few more steps before you begin. We will tell you the details if this is needed.
  4. Once you are partnered with a task or project, we will  meet to talk about everything you need to know so that you are successful in your new role!

Still Interested?

After you go through the Selection process, we keep your information on file and contact you when a role in your area of interest is available. Patient Partnership roles are also regularly posted on the Patient Alumni website.

Did you know…

We also engage patients in Clinical Research. If you are interested in learning more about becoming a Patient Partner in Research, please visit Engage in Clinical Research.

Share This