Coming for a Clinic Appointment

If you are coming to the Heart Institute for an appointment in one of our clinics, the following information will help your visit go smoothly.

Getting to the Clinic

  • Allow time before your appointment to get from your car or transit to the clinic area. See Location & Directions for information on parking and how to get here.
  • Clinics are located on the first and second floors of the Heart Institute. You can find the location of your appointment on the clinic webpage. You can also ask for directions at the Main Lobby information desk.

Man sitting in waiting room

Before You Come

  • Take your usual medications unless otherwise directed by the clinic.
  • Bring all of your medication with you in the original bottles.
  • Ensure that you have your health card with you.
  • Your clinic may have provided further instructions for you to follow prior to your appointment. If you are not sure, check the clinic webpage or contact the clinic.
  • Do not use any scented skin products (talcum, lotion, perfume, cologne, aftershave, etc.).
  • If you are unable to keep your appointment for any reason, please notify the clinic.

Your Appointment

When you get to the clinic area, check in at the intake window and take a seat in the waiting area.
Your clinic’s webpage may have more information about what will happen during your appointment.

Before You Leave

  • Make sure you know if there are any next steps following your appointment
    • Do you have any tests or procedures booked
    • Were your medications changed
    • When will you have a follow-up appointment
  • If you parked in one of the hospital lots, be sure to pay for your parking at the machine located in the Main Lobby before you go to your car.

Consent to Contact

In preparation for your upcoming visit, please take the time to read the Facts and Questions (pdf) sheet. You will be asked at registration for your permission to be contacted for research purposes.

What does this mean for you?

  • Heart Institute healthcare staff will ask your permission for researchers to contact you.
  • Saying yes does NOT mean you are agreeing to participate in a study. It just permits the researchers to contact you.
  • Deciding not to allow permission for the researcher to contact you will NOT affect the care you receive.
  • If you have provided permission, researchers may contact you to discuss your potential for participation in the study.
  • Research participation is completely voluntary!

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