Epic MyChart

A screen capture illustrating the interface used to login to Epic MyChart from a mobile device.
Patients can access Epic MyChart from a desktop computer or from a mobile device (as illustrated above) with the Apple or Android app.

Epic MyChart, Your New Patient Portal

Epic MyChart is the patient portal part of our new digital health network, called Epic.

On June 1, the University of Ottawa Heart Institute joined The Ottawa Hospital and four other regional partners in launching this innovative integrated electronic patient care system.

Epic MyChart is a secure, online patient portal that gives you access to your health information from anywhere, at any time and at no cost. It allows you to access your medical and personal health information in one record, and helps you monitor your health status to make more informed decisions about your health.

Epic MyChart replaces myOttawaHeart. As of September 2019, patients no longer have access to our previous patient portal.

Why use Epic MyChart?

Epic MyChart gives you immediate access to the important medical and personal health information you need. Access after-visit summaries, see your upcoming appointments, review your test results and progress/discharge notes, medical imaging reports, and more.

Epic MyChart lets you record information such as your medications, allergies and health measurements, such as blood pressure and weight.

Epic MyChart connects you to six regional partners: The Ottawa Hospital, The Ottawa Hospital Academic Family Health Team, the University of Ottawa Heart Institute, Hawkesbury and District General Hospital, Renfrew Victoria Hospital, and St. Francis Memorial Hospital.

What about privacy and security?

Access to information is controlled through secure activation codes, personal usernames, passwords and a security question. Healthcare providers in the hospital can only access medical information of the patients they are treating, using their own username and password. Your Epic MyChart account cannot be accessed without your password.

The University of Ottawa Heart Institute data privacy and information security practices comply with relevant legal requirements and organizational policies for information protection.

For more information about privacy, visit Epic MyChart Privacy.

How do I sign up? 

Choose any of these three options.

  1. Ask the clerk at central registration to send you an email with an activation code.
  2. Ask clinic staff to sign you up when you are in the exam room.
  3. Use the Epic MyChart activation code on your After Visit Summary.

For more information or assistance, contact our support staff: 

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