Important advice for patient emergencies during the pandemic

August 5, 2022

The University of Ottawa Heart Institute is here to support you. We care about you, your health, your safety, and your heart. Please don’t ignore your symptoms. A delay in seeking care could have a lasting impact on the outcome of your treatment.

Please note: Hospital staff are taking every necessary precaution to ensure the health and safety of our patients and visitors, staff, volunteers, and our community. 

What to do in a medical emergency

  • Do not delay seeking help if you are experiencing unrelieved angina or heart symptoms causing pain in the chest, jaw, neck, or arm after taking a second nitroglycerin spray/tablet. Similarly, if you experience severe shortness of breath, severe sweating, nausea, weakness, or as though you may pass out, call 9-1-1 immediately.
  • If your symptoms are not severe, please contact your family doctor or visit a walk-in clinic.
  • If you are a recent surgery patient or a cardiology patient, please refer to the information provided to you regarding who to contact.
  • If you are a heart patient with non-heart-related symptoms and you cannot reach your family doctor for advice, please call Telehealth Ontario at 1-866-797-0000.

Need to be referred to a cardiologist?

If you think you need to be referred to a cardiologist, download and bring the following form upon visiting your physician:

Coronavirus and your heart: Don't ignore heart symptoms

Coronavirus and your heart: Don't ignore heart symptoms

Download and share this infographic (PDF) developed by the University of Ottawa Heart Institute.