At the University of Ottawa Heart Institute, we are committed to creating an environment where everyone feels welcomed, respected, and able to fully participate in care, work, research, and learning.
This work builds on our longstanding commitment to Inclusion, Diversity, Equity, and Accessibility (IDEA), and reflects an evolution toward more people-centred, community-focused action.
Our approach is grounded in three connected priorities:
Access
We work to identify and remove barriers that may prevent patients, families, and staff from fully engaging with our services, spaces, and opportunities. This includes improving accessibility, communication, and equitable access to care and resources.
Belonging
We develop and maintain a culture where people feel seen, heard, and valued. Belonging means creating spaces where diverse perspectives are respected and where individuals can contribute authentically and safely.
Community
We build meaningful connections within our organization and with the communities we serve. Through listening, partnership, and collaboration, we aim to ensure our work reflects the needs and experiences of those around us.
Together, these efforts support a more inclusive, equitable, and people-centred Heart Institute; where excellence in care, research, and education is strengthened by the diversity and lived experiences of our community.