The Government of Ontario has set a goal of establishing a fully accessible province within 20 years. The goal requires the provincial government to work with the public and private sectors and the disabled community to jointly develop standards to be achieved in stages of 5 years or less. The objective is to "improve opportunities for people with disabilities and to provide for their involvement in the identification, removal and prevention of barriers to their full participation in the life of the province."
This Accessibility Plan outlines our five-year strategy (2025–2030) to overcome or prevent new barriers in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) while also aligning with the Accessible Canada Act (ACA) and the principles of the United Nations Convention on the Rights of Persons with Disabilities (UN CRPD).
University of Ottawa Heart Institute Accessibility Plan (2025–2030) (PDF)
Feedback and document requests
Your feedback is important in helping us improve accessibility services within the Heart Institute. Feedback, questions and requests for documents relating to the province's Customer Service Standard may be directed to:
Accessibility Coordinator
Room H2411
University of Ottawa Heart Institute
40 Ruskin Street
Ottawa, ON
K1Y 4W7
Telephone: 613-696-7000 x 19305
Email: @email
Submit your feedback via our Accessibility Feedback Form, available in two formats:
Accessible formats and communication supports are available upon request.
AODA compliance documents
- Policy 1-410: Accessibility (PDF)
- Temporary Disruption Description (PDF)
- Record of Accessibility Feedback (PDF)
- Accessibility Training Description (PDF)