French Language Services

Serving patients in the official language of their choice is a key component of providing exceptional care. The University of Ottawa Heart Institute is a bilingual institution, offering services in both French and English.

In 2011, the Heart Institute received its designation under the Province of Ontario’s French Language Services Act, marking our commitment to offering services in both official languages. French Language Services (FLS) help the Institute deliver on this promise.

Components of FLS

Translation: As a designated organization, all information intended for patients and the general public must be made available in both official languages. FLS provides French translation services for the Heart Institute.

French Language Training: To acquire, advance or refresh French language abilities, we offer French courses throughout the year. These classes are open to staff and the public. For more information, see French Language Training under Educational Programs.

French Language Committee: The committee is responsible for maintaining effective, and active French language health services and ensuring the continued availability, permanence and quality of these services.

Designation: The Heart Institute is proud to say that 97 percent of our French services received designation.

Our Team

  • Karine Proulx, Director
  • Judith Lachance, Coordinator
  • Amanda Straus, Administrative Support
  • Soussan Jafari, Teacher

Fall 2020 French Language Training

Intermediate 1 (Mondays, 4:00 p.m. to 6:30 p.m., from  September 14 to November 23*) 

Intermediate 2 (Tuesdays, 4:00 p.m. to 6:30 p.m., from  September 15 to November 24) 

Beginner 1 (Wednesdays, 4:00 p.m. to 6:30 p.m., from  September 16 to November 25) 

Beginner 2 (Thursdays, 4:00 p.m. to 6:30 p.m., from  September 17 to November 26) 

*Classes will be offered online. There is no class on October 12 (Thanksgiving).

In accordance with UOHI Official Language Policy, French languages course fees will be reimbursed to UHOI employees. The employee must attend 70% of the classes and successfully complete the course to be reimbursed.



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